"Malou recently helped us through the purchase of our new home. She was extremely knowledgeable, and was a pleasure to work with. She helped us navigate through what could have been some difficult situations, as the sellers had already moved out of state, resulting in a smooth closing. I will continue to recommend Malou to friends and coworkers for their realty needs." - Peggy T. (Kensington Subdivision)

 
"We recently closed on a home in the Jacksonville Golf & Country Club community.  Not being from the area we decided to work through a buyer’s realtor.  Malou Howland was highly recommended from a trusted relative and we soon came to understand why.  Our home search spanned many different listings, each with unique qualities, and we couldn’t always be present to evaluate the property in person.  We came to rely on Malou’s judgement, dispassionate descriptions of the plusses and minuses of a particular property, and her advice regarding the characteristics of specific neighborhoods.  She listened to our feedback and took the time to fully answer our questions as they arose.  She has a good sense for the market dynamic on both sides of the river.  During negotiations we always felt she was representing our best interests in a fair and ethical fashion.  She worked hard for us and did not get discouraged when we needed to pause our search for several months.  We were not able to be present at the closing yet it went as smoothly as we could have hoped.  In the end we purchased a lovely home in a great neighborhood for a reasonable price and made a new friend in the process.  Highly recommended." - Linda and Grinnell (Jacksonville Golf & Country Club)

"Malou was very helpful throughout our buying experience. She worked diligently with the Seller's Agent to get our offer in front of the Seller quickly. She helped us navigate the inspection, WDO and Seller's repair processes. She provided great references Home and Pool inspectors, etc. Finally, she helped push the details of the transaction across the finish line with the Seller, which allowed us to get the home we were looking for. We've already recommended Malou to a couple of friends/co-workers and will continue to do so." - Andy M. (Jacksonville Golf & Country Club)

 

"Malou's personality is one of engagement.  Her sterling listening skills, great work ethic and prior corporate marketing experience - along with her intrinsic nature to be involved - equate to the ideal REALTOR®." - Susan D. (Jacksonville Golf & Country Club)

 

"I need to give a heartfelt thank you and a huge Job Well Done to our realtor, Malou Howland with Berkshire Hathaway. She did the most amazing job marketing our home that we thought would take months to sell. Sold in 23 days! Amazing! She was extremely patient, beyond knowledgeable and a fierce (in the best way) negotiator. I must say I was actually sorry to sell so quickly because I wouldn't get to have our daily interactions :). Thank you Malou!! You are the best- amazing realtor and wonderful person!" - Nicole S. (Glen Kernan Country Club)